The importance of having an effective people and culture strategyLast year, in the context of taking on hundreds of new schools and trusts, we hired 100 new people at Arbor. At the same time, we managed to exceed our retention goal of 80%, maintain our ENPS (Employee Net Promoter Score) at above 40 and sustain a strong company culture! I thought it might therefore be interesting to share my learnings from the past year as Arbor’s Head of People and Culture, to see if any insights might be useful to those also going through rapid growth or taking on new schools.

We recently sat down with our Head of People, Santino Boffa, to ask about how he and his team created and maintain such a strong people and culture strategy, and how the schools and trusts in our community can think about this in the context of their own organisations. You can read the full interview here!