![Picture of Sonia Leighton](https://images.teamtailor-cdn.com/images/s3/teamtailor-production/square_226-v4/image_uploads/6efa49c7-e730-4d4c-bf80-de84e1991b82/original.png)
Sonia Leighton
Chief of Customer Success – LeadershipWith 20 years’ experience in customer-focused roles across the technology sector, Sonia is responsible for ensuring a great customer experience for our Arbor clients from onboarding through to in-life support.
A few accolades include improving overall customer satisfaction scores by over 40% and NPS scores of 80 for customer onboarding.
Sonia loves: tea, curry, family and friends but not necessarily in that order!