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Sonia Leighton

Chief of Customer Success – Customer

With 20 years’ experience in customer-focused roles across the technology sector, Sonia is responsible for ensuring a great customer experience for our Arbor clients from onboarding through to in-life support.

A few accolades include improving overall customer satisfaction scores by over 40% and NPS scores of 80 for customer onboarding.
Sonia loves: tea, curry, family and friends but not necessarily in that order!

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