Product Designer

Product Designer

About the role

Our Product team is passionate about creating, developing and releasing simple-to-use, hassle-software for schools. 

We’re looking for an experienced Product Designer to join our Product team and help us ensure that all users of our product have the best possible experience and can easily and happily achieve their tasks. The remit and focus of the role is to create a design system and UX framework to ensure that our Management Information System (MIS) keeps the user experience at the forefront of its design, using UX best practices and maintaining a consistent, simple, and intuitive UI. It’s a broad and exciting role, and you will be the lynchpin in creating a design team, so we’re looking for someone up for a challenge - if you’re an innovative designer and a real team player, this is the role for you.

Core objectives 

The overall objective is for the Product Designer to design simple, contextual, and delightful user flows and interfaces for Arbor’s broad set of users. This will be achieved through coordinated and well-structured user research, analysis of feedback, and iterative prototyping to arrive at the best possible solutions. 

  • You will also need to establish and maintain a design system and UX framework in order to provide a set of components for Engineers that ensure consistency across the product. When iterating on solutions and delivering new experiences.
  • You will be responsible for UI design, using wireframing and prototyping to deliver designs to engineers for implementation, as well as provide designs for vision and guidance in new functionality or design refreshes.
  • You must be an advocate for UX best practices, and have experience rolling out Design Systems, providing support and review to ensure standards are consistently met. The role will also work closely with Product Marketing and our Marketing Designer to ensure consistency of brand and tone across the product and marketing materials. 

Core responsibilities

  • Creating and owning the Arbor Design System, encapsulating a set of UX best practices alongside the Arbor brand. 
  • Working with the Engineering team to implement the Design System, ensuring guidelines followed and component library used.
  • Providing support to Product Managers to map user journeys and ensure consistency and delightful journeys
  • Working with Product Managers to derive the Product Vision, ensuring a focus on improving UX and maintaining a market leading user experience
  • Working with Product Marketing and our Marketing Designer to ensure consistency across our product and marketing collateral
  • Working with Engineers to help implement UX features according to the rules set in the Design System, and coach into a design-first mentality 
  • Creating appropriate documentation where required and to  facilitate knowledge sharing of UX principles and best practices
  • Being an evangelist for UX across all teams, advocating for customer-centric design and delightful experiences

About you

  • Experience rapidly prototyping using HTML/CSS
  • Knowledge of industry standard design tools, such as Sketch, Invision, Photoshop, or Illustrator
  • Strong understanding of cross-browser compatibility issues and solutions
  • Experience in User Research and Usability Testing, including creating Wireframes, Storyboards, User flows & process flows
  • Experience presenting to and collaborating with executive stakeholders
  • Experience building and owning html/css style guide
  • Experience of creating and owning a complete Design System

Bonus Skills, experience;

  • Experience of working on UX for enterprise B2B software
  • Experience with Component Libraries using React
  • Experience with mobile design and UX
  • Experience working with distributed/remote teams
  • Experience with continuous agile delivery
  • Experience in managing or mentoring UI Designers or UX Researchers

You will also be required to travel to customer sites and engineering team locations as well as having the ability to work in the London (White CIty office minimum 2 days per week. 

What we offer

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer:

  • We believe in supporting you to grow professionally and giving you the freedom to choose how. If you tell us where you want to go, we have a dedicated training budget to help you get there!
  • One of our core values is to make an impact, so we give everyone 1 day off each year to volunteer with a charity of your choice.
  • We promote positive well being and as part of this you’ll have access to a choice of comprehensive 24/7 well being support services as well as internal Mental Health Champions.
  • We support autonomy and flexibility, and depending on your role can offer flexible working.
  • Spending quality time together is really important, so to encourage this, our social committees organise regular team nights out (we’ve had pizza making, escape rooms, and even white water rafting!)
  • We offer 30 days holiday (plus Bank Holidays), part of which is made up of half day Fridays during the school summer holidays, a day off during Easter and a day off over Christmas.
  • Our office is based in West London in a beautiful newly refurbished building in White City Place. We have subsidised yoga lessons onsite, an outdoor cinema in the summer, and various events and activities throughout the year.

Refer a friend: Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: 

Arbor Education is an equal opportunities organisation

We support and promote diversity and equality, and actively encourage applications from people of all backgrounds. We do not discriminate on the basis of race, religion or belief, gender, sexual orientation, gender assignment, age, pregnancy, maternity and paternity status, disability status, marital and civil partnership status, or any other reason prohibited by law in provision of employment opportunities and benefits.

If you need any adjustments to be made to support you through the recruitment process, let us know at

Please note: We are unable to provide visa sponsorship at this time.

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Or, know someone who would be a perfect fit? Let them know!

The Westworks
W12 7FQ London Directions


LS1 5AA Leeds Directions

Perks and Benefits

You'll have the chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer:

  • Professional development budget 🎓

    At Arbor we're passionate about learning, and to support this we have a dedicated training budget for all teams.

  • Mental health and wellness 🧠

    Dedicated Mental Health Champions with ongoing support and learning around mental health

  • Volunteering day 🤝

    We're all about making an impact! So everyone who joins us gets 1 day a year to volunteer for a charity or cause of their choice.

  • Regular team socials 🥳

    We have regular team socials where we spend dedicated time together. This year we've had BBQs, been to theatre shows, gone white water rafting, and more!

  • Half-day summer Fridays 😎

    Plus, we shut the office for a day at Easter and over Christmas so you get some extra time off then too!

  • Employee Assistance Programme 🧘‍♀️

    Choice of comprehensive 24/7 support services with UK and Ireland's most trusted health and wellbeing network.

  • Flexible working 🤸‍♀️

    Depending on your role we can also offer you flexible working - just mention it in your interview and we'll let you know what your options are

  • Dog-friendly offices 🐕

    Our offices are dog friendly, so if you'd like to bring your canine companion in for the day, that's no problem!

  • GRC Accredited ✔︎

    The Good Recruitment Charter defines good recruitment practice through key principles that the we aspire to.

Workplace and Culture

We’re a diverse and experienced team of ex-teachers, edtech engineers and education specialists passionate about making a difference to the sector.  
Ultimately, we’re here to help make our schools and trusts stress a little less, and focus on what matters most - improving the lives of teachers and outcomes of students everywhere!


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