Sales Operations Analyst
We usually respond within three days

About us
At Arbor, we’re on a mission to transform the way schools work for the better.
You’ve probably seen the headlines. Heavy workloads, constant change, admin pressure on teachers and staff at every level… sometimes it feels like this is just part and parcel of school life today. But it doesn’t have to be this way.
We passionately believe that there’s a better way to work. And it starts by giving everyone the right tools and technology for the job.
We’re building a platform and products we believe in - as well as a strong, diverse team of experienced specialists, ex-teachers and Edtech engineers passionate about making a difference to the sector.
Ultimately, we’re here to help make our schools and trusts stress a little less, and focus on what matters most - improving the lives of teachers and outcomes of students everywhere.
About the role
As Arbor continues to grow rapidly, we’re now looking for a superstar Sales and Marketing Operations Analyst to help us take our RevOps processes to the next level. Reporting to our Head of Sales Operations, and partnering closely with our Heads of Marketing, Sales Development and Direct Sales, you will help us best use our data and systems to drive growth, collaborate, attribute success, uncover insights, and forecast.
Core responsibilities
Data management
Manage our CRM database, making sure the data within it is clean, accurate and useful
Processes
Own and build solutions in Hubspot, Salesforce and Pipedrive
Create or improve our system processes so that our work is of a high quality
Partner with Sales and Marketing team members to help them deliver work
Create and maintain documentation about our systems and processes
Analysis
Analyse sales and marketing data to identify areas of opportunity
Forecast revenue, and manage our reporting cadence - standardising reports and creating relevant dashboards
About you
You’ve worked in a Sales or Marketing Ops role before
Hands on experience with at least one of Salesforce or Hubspot
Excellent understanding of sales and marketing funnels, metrics, and pipeline
Keen problem solver
Outstanding analytical mindset, with ability to communicate concisely to stakeholders
Demonstrated autonomous approach to analysis across all levels of the business
Ability to handle large, frequently changing data sets
Understanding of adjacent processes, particularly financial reporting, billing and contract management
You’re an expert with Excel/Google Sheets and other data tools
What we offer
The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer:
We believe in supporting you to grow professionally and giving you the freedom to choose how. If you tell us where you want to go, we have a dedicated training budget to help you get there!
1 day off each year to volunteer with a charity of your choice.
Access to a choice of comprehensive 24/7 well being support services as well as internal Wellbeing Champions.
Depending on your role can offer flexible working.
We offer enhanced maternity pay to support new mothers during this exciting period of your life.
Spending quality time together is really important, so to encourage this, our social committees organise regular team nights out (we’ve had pizza making and curry clubs!)
We offer 30 days holiday (plus Bank Holidays), part of which is made up of half day Fridays during the school summer holidays, a day off during Easter and a day off over Christmas.
Our office is based in the heart of Leeds. It’s lively and vibrant, and you’ll have breakfast supplied every day along with other healthy snacks you can choose from.
We welcome dogs in our office!
Refer a friend: Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: careers@arbor-education.com
Arbor Education is an equal opportunities organisation
Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.
If you need any adjustments to be made to support you through the recruitment process, let us know at careers@arbor-education.com.
Please note: We are unable to provide visa sponsorship at this time.
- Department
- Partnership
- Locations
- Leeds, Lincoln, London, Remote
- Remote status
- Hybrid Remote

Perks and Benefits
-
Professional development budget 🎓
At Arbor we're passionate about learning, and to support this we have a dedicated training budget for all teams. -
Mental health and wellness 🧠
Dedicated Mental Health First Aiders and Wellbeing Champions with ongoing support and learning around mental health. -
Volunteering day 🤝
We're all about making an impact! So everyone who joins us gets 1 day a year to volunteer for a charity or cause of their choice. -
Regular team socials 🥳
We have regular team socials where we spend dedicated time together. This year we've had BBQs, been to theatre shows, gone white water rafting, and more! -
Half-day summer Fridays 😎
Plus, we shut the office for a day at Easter and over Christmas so you get some extra time off then too! -
Employee Assistance Programme 🧘♀️
Choice of comprehensive 24/7 support services with UK and Ireland's most trusted health and wellbeing network. -
Flexible working 🤸♀️
Depending on your role we can also offer you flexible working - just mention it in your interview and we'll let you know what your options are -
Dog-friendly offices 🐕
Our offices are dog friendly, so if you'd like to bring your canine companion in for the day, that's no problem! -
GRC Accredited ✔︎
The Good Recruitment Charter defines good recruitment practice through key principles that we aspire to.
Workplace and Culture
We’re a diverse and experienced team of ex-teachers, edtech engineers and education specialists passionate about making a difference to the sector.
Ultimately, we’re here to help make our schools and trusts stress a little less, and focus on what matters most - improving the lives of teachers and outcomes of students everywhere!
About Arbor Education
At Arbor, we’re on a mission to transform the way schools work for the better.
You’ve probably seen the headlines. Heavy workloads, constant change, admin pressure on teachers and staff at every level… sometimes it feels like this is just part and parcel of school life today. But it doesn’t have to be this way.
We passionately believe that there’s a better way to work. And it starts by giving everyone the right tools and technology for the job.
We’re building a platform and products we believe in - as well as a strong, diverse team of experienced specialists, ex-teachers and Edtech engineers passionate about making a difference to the sector.
Ultimately, we’re here to help make our schools and trusts stress a little less, and focus on what matters most - improving the lives of teachers and outcomes of students everywhere.
Sales Operations Analyst
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