At Arbor, we’re on a mission to transform the way schools work for the better.
You’ve probably seen the headlines. Heavy workloads, constant change, admin pressure on teachers and staff at every level… sometimes it feels like this is just part and parcel of school life today. But it doesn’t have to be this way.
We passionately believe that there’s a better way to work. And it starts by giving everyone the right tools and technology for the job.
We’re building a platform and products we believe in - as well as a strong, diverse team of experienced specialists, ex-teachers and Edtech engineers passionate about making a difference to the sector.
Ultimately, we’re here to help make our schools and trusts stress a little less, and focus on what matters most - improving the lives of teachers and outcomes of students everywhere.
About the role
Our customer team are down to earth experts who are dedicated to making the lives of teachers and admins easier.
We are looking for a passionate and customer-orientated Contract Programme Manager to join our Professional Services team and help us successfully implement Arbor and manage relationships in Multi Academy Trusts. You will be helping us during an exciting time of growth by managing multiple projects at one time with efficiency.
Managing multiple, short and long term programmes concurrently, in the deployment of Arbor’s MIS across schools in Multi Academy Trusts and Groups.
Responsible for the scoping and planning of programmes to ensure key milestones and objectives are achievable and aligned to the client’s priorities.
Prepare, plan and lead internal and external calls and meetings to ensure MAT priorities are being met and disseminate information to relevant teams.
Coordinating support and training with the team who are responsible for delivering school level training plans and schedules.
Confident in preparing client facing documentation and presenting in Executive Status Meetings.
Being the escalation point for risk and programme dependencies of the MAT
Planning mitigation against risk and providing solutions, including visits to clients to ensure that clients remain successful.
Responsible for overall MAT programme success.
Managing existing relationships and growing them strategically.
- Experience in either software deployment, project or programme management background with senior stakeholders.
Ideally experience of implementation within a SaaS environment
Able to work in an agile way to programme manage complex, overlapping programmes to tight timeframes within budget.
Understanding of the national educational landscape is desirable.
Qualifications in project/programme management (Prince2) are desirable.
Experience in guiding organisations through systems change management.
A proven track record in building relationships with Key Stakeholders to understand their needs and communicate clearly with them throughout the programme lifecycle.
Capable of working effectively within an entrepreneurial, fast-paced, and results-oriented culture, by demonstrating strong operating instincts, organisational skills and discipline.
Ability to use a CRM/MIS database systems; ability to interpret data in order to understand school needs and develop schools insights.
- Proficient in Microsoft and Mac OS Platforms, able to use Excel/Google Sheets to a high level of expertise for tracking project management.
Refer a friend: Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: email@example.com
Arbor Education is an equal opportunities organisation
We support and promote diversity and equality, and actively encourage applications from people of all backgrounds. We do not discriminate on the basis of race, religion or belief, gender, sexual orientation, gender assignment, age, pregnancy, maternity and paternity status, disability status, marital and civil partnership status, or any other reason prohibited by law in provision of employment opportunities and benefits.
If you need any adjustments to be made to support you through the recruitment process, let us know at firstname.lastname@example.org.
Please note: We are unable to provide visa sponsorship at this time.