With 20 years’ experience in customer-focused roles across the technology sector, Sonia is responsible for ensuring a great customer experience for our Arbor clients from onboarding through to in-life support.
A few accolades include improving overall customer satisfaction scores by over 40% and NPS scores of 80 for customer onboarding.
Sonia loves: tea, curry, family and friends but not necessarily in that order!
At Arbor, we’re on a mission to transform the way schools work for the better.
You’ve probably seen the headlines. Heavy workloads, constant change, admin pressure on teachers and staff at every level… sometimes it feels like this is just part and parcel of school life today. But it doesn’t have to be this way.
We passionately believe that there’s a better way to work. And it starts by giving everyone the right tools and technology for the job.
We’re building a platform and products we believe in - as well as a strong, diverse team of experienced specialists, ex-teachers and Edtech engineers passionate about making a difference to the sector.
Ultimately, we’re here to help make our schools and trusts stress a little less, and focus on what matters most - improving the lives of teachers and outcomes of students everywhere.
Let’s recruit together and find your next colleague.
